Refund payments to your customers hassle-free

No need to manually gather customer information, make accounting entries, review lists, connect to the bank or create payment orders… Now you can initiate refunds with just a click using Neopay Automated Refunds. It's now available on a self-service or on your own system.

Simplify the refund process with automation

Simplify the refund process by automating it and benefit from:

  • An easier and faster process for refunding money to a customer

  • Less staff and less work involved in the refund process

  • Fewer administrative and manual tasks

  • Minimization of errors, since there’s no need to manually gather customer information, make accounting entries, review lists, connect to the bank or create payment orders

How it works

Activate Automated Refunds on the Neopay self-service portal or integrate them on your own system. Get the Refunds API integration description here.

Contact us

Contact us about setting up the service or support: [email protected] or [email protected].